Shipping Information

Our products are designed in Australia, made in Portugal and shipped from the UK.

BCNÜ products are kept in stock in London and are generally shipped in the next business day. If your order is placed on the weekend or during a public holiday we will process your order on the next business day.

FREE WORLDWIDE SHIPPING for orders over $50

Our Free Global Shipping Offer is valid for all orders over USD $50.00. This offer is for standard shipping only and is subject to each individual order. It does not include tracking and can take between 10-21 business days. If tracking is required please International Courier for fast international delivery.

To check the shipping charges that apply to your order, simply start the process of creating an order, and go through to the checkout. At the checkout, you can select your destination, and shipping method and any additional costs will be calculated. Whilst our shipping offer applies to the vast majority of countries, we are unable to extend this offer to a small number of countries due to the additional shipping expenses associated with there locations.

Countries not eligible for free shipping: Click here to view a list of countries that are not eligible for free shipping and carry a flat fee of USD $35.00 charge on all orders.

Our FREE SHIPPING OFFER does not include

  • Trackable Shipping.
  • Any custom duties, fees or taxes that may be assessed for international orders.
  • International Courier or Express Registered Post in the UK.
  • Any additional postal charges that may be required for delivery of your product(s) once the parcel arrives in your country. Any costs incurred for the final delivery will be at the expense of the customer and BCNÜ will not cover, nor will we refund any item that cannot be cleared without additional charges being paid. 


International Orders - Standard shipping
This option is free for orders over $50. International orders usually take around 10-21 business days to be delivered to most countries. In some instances there may be delays as Customs agency within the destination country may choose to withhold individual shipments as a random security/inspection measures. These delays can be between 4-6 weeks except for Argentina, Brazil, Israel and Chile which can be up to 8 weeks on very rare occasions. Unfortunately there is nothing that we can do to speed up the process of clearing customs as these are measures which are beyond our control.

International Express Courier
This service is fully trackable and you will receive your parcel in 2-7 business days. Signature will be required upon delivery. If you’ve had problems receiving international post in the past we strongly recommend you choose this option at checkout to ensure that the goods are delivered to you. You can select this option at checkout  at an extra cost of USD $35.00

Within the UK - Standard shipping
This option is free for all orders over $50. Royal Mail will deliver your parcel within 7 business days. We will send you a notification once your order has been shipped from our warehouse. If you have not received your parcel within 10 business days from shipment, give your local Post Office a call just to make sure it's not waiting there for collection. If the parcel is not at the Post Office, you can mail our Customer Service Team quoting your order number.

We offer an Registered Postal service within the UK. Express Post is a premium delivery service that offers guaranteed delivery in 2 business days at an extra cost of USD $10.00.

Do not hesitate to contact us if you have any further questions or comments by using the CONTACT US form.